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Where Can I Get a Compliance Report for My Event?

Request proof of compliance, security standards, PCI DSS

Written by Geneviève Bélanger
Updated over 10 months ago

Some of your partners or service providers can demand proof that transactions for your event comply with PCI DSS security standards.


How to Get Your Compliance Report

1- Define Your Needs

  • If you need to present proof of PCI DSS compliance to reassure your partners, our team can provide you with the document on request.

  • If an organization such as a bank, payment provider or third-party company requires more detailed proof, our team can guide you towards the required documents.

2- Contact Our Client Success Team

  • Please send our team a request by email at organizer@thepointofsale.com.

  • Please provide the following information :

    • Event Name;

    • Event Date;

    • Types of documents required, i.e., general certificate or detailed report.

3- Wait Until Your Request Is Processed

  • Depending on the type of document requested, processing may take up to 5 business days.


If you have any further questions or specific requirements related to PCI DSS compliance, please contact our team at organizer@thepointofsale.com.

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