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Where Can I Get a Compliance Report for My Event?

Request proof of compliance, security standards, PCI DSS

Geneviève Bélanger avatar
Written by Geneviève Bélanger
Updated over a week ago

Some of your partners or service providers can demand proof that transactions for your event comply with PCI DSS security standards.

How to Get Your Compliance Report

1- Define Your Needs

  • If you need to present proof of PCI DSS compliance to reassure your partners, our team can provide you with the document on request.
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  • If an organization such as a bank, payment provider or third-party company requires more detailed proof, our team can guide you towards the required documents.
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2- Contact Our Client Success Team

  • Please send our team a request by email at organizer@thepointofsale.com.
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  • Please provide the following information :

    • Event Name;

    • Event Date;

    • Types of documents required, i.e., general certificate or detailed report.
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3- Wait Until Your Request Is Processed

  • Depending on the type of document requested, processing may take up to 5 business days.

If you have any further questions or specific requirements related to PCI DSS compliance, please contact our team at organizer@thepointofsale.com.

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