The Rates tab is central to your event creation. It contains the pricing settings, among other things.

Creating a rate requires you to fill in several fields. Therefore, it's essential to know what each one represents.

The unit price of a ticket represents the ticket's base price, including taxes, before any additional charges are added.

In the Unit Price field, enter the amount you wish to receive for each ticket sold, including taxes.

If you want to add taxes to the price of your tickets so that they are the responsibility of the ticket buyers, you must do the calculation on your own using a tax calculation site like this one:

Calculate sales taxes for residents of Quebec 2025

Here is an example of how GST and QST are calculated for residents of Quebec :

In this example, if you want to receive $20.00 per ticket sold after taxes, you must enter $23.00 in the unit price field of the costs.

The ticketing fee is an additional charge added to a ticket’s price. This fee covers, among other things, the costs associated with operating our ticketing platform. Thepointofsale.com's ticketing fee is $0.79 + 2% + taxes.

The ticketing fees displayed include those charged by Thepointofsale.com. If you have configured your event that way, the transaction fee is charged to the buyer and added to this field.

Free Tickets: The ticketing fee does not apply to all free tickets.

Paid Tickets: For any ticket over $0.01, the ticketing fee applies as follows: $0.79 + 2% (plus taxes)

For example, for a $20.00 ticket, here is how the ticketing fee is calculated:

2% of $20.00 = $0.40 + tax = $0.46

+

$0.79 + tax = $0.91

The total ticketing fee for a ticket with a unit price of $20.00 is $1.37.

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The transaction fee is charged for using Thepointofsale.com's merchant account. The 2.90% transaction fee can be added to the ticketing fee or billed separately at the end of the event.

Added to ticketing fees: The transaction fee is charged to the buyer. It will be calculated and added automatically to the Ticketing Fee field for each rate of your event.

Billed to the organization: The ticket price includes the transaction fee, meaning you will absorb this charge. You will be invoiced after your event.

The transaction fee is being calculated as follows: Unit Price + Organizer Fee * 2.9%

The subtotal of a transaction includes:

Please note no tax is applied to the transaction fee.

Let’s go back to our example of a $20.00 ticket.

The total unit price and organizer fee is $20.00.

Therefore, the transaction fee is calculated on this amount :

$20.00 * 2.9% = $0.58

In this case, the Ticketing Fee field is the sum of the Ticketing Fee ($1.37) + Transaction Fee ($0.58), which gives the $1.95 displayed in the Ticketing Fee field.

The Organizer Fee is an optional charge added at the organizer's discretion. Like the Unit Price, it must include taxes.

The organizer fee may allow you to charge your buyers for certain costs, such as administrative expenses or transaction fees for your merchant account.

The organizer fee will not be shown separately to the participant at the time of purchase; it will be included in the service Fees.

There are two levels at which you can define an organizer fee:

The amounts on the ticket inform the buyer of the price, fees, taxes, and total amount.

Price: This amount represents your unit price from the Costs section in the Rates tab of your event.

Fees: This amount represents the total ticketing fees, the organizer fee, and the transaction fee before taxes are applied.

Taxes: If you entered a tax number in your Organization account, the taxes displayed include unit price and ticketing taxes.

If you do not have a tax number, this amount represents the taxes payable on ticketing fees.

Exclusions: Taxes included in the Organizer Fee are shown in the Fees field and are not part of the Taxes field on the ticket.

You can find a detailed breakdown of taxes in your Event Sales Report.

Total: This amount represents the total ticket price, including fees and taxes. Buyers pay this amount when purchasing a ticket for your event.