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How do I Add Additional Info to My Event’s E-Ticket?

Configuration, e-ticket, additional information, management tool, my events.

Written by Geneviève Bélanger

Would you like to share important information with attendees to help your event run smoothly? Add it to your e-tickets!

This way, you can be sure that every attendee will be well-informed about your event's various formalities.

Steps to Follow:

  1. In the My Events module, find your event, then click on the Modify button to the right of it.
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  2. Click on the Details tab at the top of the page.
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  3. Click on the Advanced Options button at the bottom of the page.
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  4. Scroll down the page to the Important Information section.

  5. Click the pencil icon opposite “To be displayed in the electronic ticket email.” A new window will open to make the changes.
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  6. In the Configuration field, select the Event option. Then, add the text that will apply only to this event.
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    Choose the Account option if you want to assign the same text value to all your events. The text specified in your account's default settings will then be applied.
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  7. Under Value for this event, enter the text to be attached to the e-tickets.
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    Note that the text will be added to all e-ticket rates for your event. It is not possible to send a different message for each rate.
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  8. Click on the Save button at the bottom of the pop-up window.
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  9. Back in the Details tab, save your changes by clicking the Save or Save & Close buttons, as needed.
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  10. When e-tickets are sent, the added message will appear below the regular information.
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In the same section, you can also:

  • Add additional information to the confirmation e-mail;
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  • Add additional information to the reminder e-mail.
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Any other questions about adding additional information to e-tickets?

Contact us, and we'll be happy to help: organizers@thepointofsale.com.

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