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Understanding the Box Office Report

Box office sales report, offline sales report.

Julie Lebel avatar
Written by Julie Lebel
Updated over 3 months ago

What Is the Box Office Report For

The box office report summarizes the day’s sales by user or organization. Among other things, It allows you to balance your till properly at the end of the day.


How to Access the Box Office Report

Click on the Reports icon from the left-hand menu of the external box office.


How to Print the Box Office Report

  1. Click on the Reports tab in the left-hand menu.

  2. You can print out two types of reports on the external box office Reports page.

    X: Print a partial sales report without resetting all fields to 0.

    Z: Session logout. A report will be printed, and the data will be reset.

  3. Select the user assigned to your box office.

    If you have more than one user :

    Select the correct one BEFORE viewing the report and printing/logging out.

  4. To print the report only, without logging out, click on the X Print Report button.

  5. To print and log out, click on the Z Logout button.


How to Print a Previous Report

  1. Click the Print A Previous Report button on the external box office Reports page.

  2. Select the report you wish to print from the drop-down list.

  3. Click Print.


How to Balance the External Box Office

Click on the button below to read the related article.


Pro-tips:

  • Print and/or close a session whenever you change staff on the same day.

  • At the end of each day, close the session to reset sales to 0 for the following day.

This will give you daily reports as well as user reports. These reports are useful, among other things, for checking whether a till is not balancing.

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