IMPORTANT!
Make sure you click on Associate items as soon as this button appears. Otherwise, you must find the order in the Archives module to associate the item with it.
If this step is not completed, the item pass cannot be validated at the entrance to your event.
The item is associated once the transaction has been completed. If needed, click on the button below to understand how to complete a transaction in the external box office:
The item is associated once the transaction has been completed. If needed, click on the button below to understand how to complete a transaction in the external box office:
Depending on the transaction, a chain icon will appear on the confirmation page if an item needs to be associated with a ticket.
Once the order is completed, click on Associate Items. A new page appears.
Click in the box to enter the code. Validate the item code (RFID or QR) using the appropriate reader or enter the alphanumeric code by hand.
Click on Associate. A green check mark will appear to indicate that the item is associated.
Click on Close. You will be redirected to the confirmation page, where you can print the other tickets in the order and the purchase receipt.