Capacity reserves are essential for teams managing multiple groups of people entitled to tickets (media, artists, producers, etc.) or for those who need to set aside a changing number of seats.
If this situation applies to your organization, create your capacity reserves beforehand.
Assign a Reserved Ticket to an Attendee
Click on the desired event.
If you have access to a capacity reserve for one or more rates, it will appear below the price of these rates.
To use the reserve, click on the number of tickets available in that reserve. A pop-up window will allow you to select the reserve to use and the number of tickets to add to the cart.
Click Continue to return to the event page in the external box office.
Click on Place Order to complete the transaction.
Another way to use the capacity reserves
Add a ticket to the cart using the arrows provided.
Click on the rate added in Orders at the right of the page.
A new page will open. You will then be able to take the ticket from a capacity reserve.
Indicate Yes to take a ticket from the reserve.
Deduct the ticket from the desired capacity reserve.
Ensure you set the standard capacity to 0 by clicking the - sign unless you want to include regular-rate tickets in your order.
Click on Submit. You will be returned to the event page.
Click on Place Order to complete the transaction.
