What are capacity reserves?
Capacity reserves are an essential tool for event organizers who want to set aside a certain amount of tickets for specific needs, such as:
Allocating tickets to groups (media, artists, producers, etc.);
Managing the changing amount of seats to set aside;
Anticipating unforeseen circumstances;
Etc.
If any of these situations apply to your organization, please create your capacity reserves first.
Assign a Ticket Held in Reserve to a Participant
1. Go to the Orders section in the left-hand menu, then to the Box Office module.
2. Find your event and desired rate from the choices in the list appearing on the screen.
3. Click on the quantity indicated as in reserve.
4. The previously created reserves will appear below the selected rate.
5. Click on the "+" button to add tickets to your order.
6. Fill in the fields in the page's right-hand section to complete the transaction.
7. Choose to print the tickets or save them without printing to finalize the order.
***Please note that the user will only see the capacity reserves they are given access to, ensuring secure and controlled usage.***