Your event is approaching, and you would like to view the summary of complimentary tickets distributed before your event? At the end of your event, would you like to know the attendance rate of guests who have benefited from a complimentary ticket?
Find this information in three modules:
View the List of Issued Complimentary Tickets
Via the Archives Module
Go to the Orders section in the management tool's left-hand menu, then click Archives.
Click All in red in the Period field to remove the start and end dates.
Select your event.
In the Complementary field, choose Yes.
Click Search.
Find the list of your complimentary tickets in the Search Results section.
If needed, click the Excel or CSV buttons to download the list.
Via the Buyer Data Module
Go to the Marketing section in the left-hand menu of the management tool, then click on Buyer Data.
Click All in red in the Period field to remove the start and end dates.
Select your event.
At the bottom of the data table on the right of your screen, click the ‘+’ symbol and add the Comp Ticket data item from the drop-down menu.
Click the View button.
Click on the Comp Ticket column heading to group all the complimentary tickets together.
If needed, click the Excel or CSV buttons to download the list.
Via the Complimentary Tickets Module
Go to the Tickets section in the left-hand menu of the management tool, then click on Complimentary Tickets.
Select your event.
Select your rates if needed.
Click Search.
If needed, click the PDF button to download the list.
From this module, you can edit the information on tickets issued, return or cancel them, but you cannot issue new tickets.
Learn more about the Archives module:
Learn more about the Buyer Data module: