What Is a Virtual Event?

By virtual events we mean events taking place remotely and broadcast live for which ticket buyers get a secure redirecting link purchased on Thepointofsale.com. Also known as streaming and live video, virtual events help increase the reach of your events and gain distant audiences who cannot physically travel.

How to Put a Virtual Event Online?

To put a virtual event online, you will have to follow, for the most part, the same procedure as for a physical event.

 Here are the few steps that differ:

1- In the Information tab (My events), select Virtual in the Location section under Location type.

2- Under Streaming Provider, select the provider you want to use for your event. By default, Thepointofsale.com will be selected.
Learn more about the security, participant limitations, and technology requirements from your broadcast provider. Please note that the only streaming provider with no participant limit and for which we can guarantee against fraud (distribution of same links to multiple people) is Thepointofsale.com's. 

3- At the bottom of this section, you will have:

  • Viewing option. Depending on your streaming provider. For example, if you use Vimeo, you can redirect customers to Vimeo or choose to integrate the video on our viewing page to take advantage of our security measures, our chat area and our attendees meter.
  • Attedee Count: On Thepointofsale.com viewing page, a counter displaying the number of attendees appears by default in the top left-hand corner of the video. If you don't want this feature, uncheck it.
  • Live chat: On Thepointofsale.com viewing page, a chat area is available for your pass buyers. If you don't want this feature, uncheck it.
  • Page expiry : Mostly used for VOD (video on demand), if you have a live video, it will let your buyers go back to the viewing page so they can finish to read the chat. The default entry will be 7 days, but if you want to limit this, simply input 1 day.

4- Under the section Dates,

  • Doors: enter the time for which you want the chat area to become available;
  • Start Time: enter the time for which you will be able to start live streaming.

On the example above, the chat area would become available at 13:30 (1h30PM) whereas the live video would start at 14:00 (2PM).

5- Click on Save.


6 (A) - If you are using Thepointofsale.com as your streaming provider, go to the Streaming tab and select the video quality that will be used during the virtual event.

It's crucial to select the right video quality used during the stream since this information affects how the data is transmitted.
For example, if you select a higher quality than that allowed by your internet connection speed, the video will be laggy and/or blurry for your viewers.

4K is available on demand. Click on the chat icon at the bottom right of the page to speak with one of our team member.

Then copy and paste your feed link in your video software. We recommend two solutions: OBS Studio if you use a computer and Larix Broadcaster if you use a mobile device.

6 (B) - If you are using a streaming provider other than Thepointofsale.com, select this provider in the drop-down menu in the Information tab and paste the unique streaming URL for your event.

IMPORTANT! You need to paste your streaming URL in this section before your event start or your buyers won't be redirected towards the stream!

Ticket buyers will receive a redirect link. This link will bring them to a page dedicated to your event on Thepointofsale.com with a counter indicating how much time remains before your event starts.
As soon as the time comes, customers will be automatically redirected to the link that you have previously entered under the Information tab.

Consider reading our other articles on virtual events:


Also, don't hesitate to share this article with your customers:

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