Live virtual events are a major technological advance that allows you to watch live events in the comfort of your living room, regardless of where you are in the world. Genius, isn't it? Keep reading this article to find answers to your questions regarding live virtual events.
Q. What exactly do I buy?
You buy an access to your chosen event, which will be provided in the form of a unique link redirecting you to the platform where the event will be streamed live.
Q. How can I access my virtual event?
A few minutes before the beginning of your event, click on the link provided by Thepointofsale.com via email. You will then be automatically redirected to the event organizer's streaming provider, which will begin at the scheduled time.
Pro tip: If it's your first experience with live virtual events, we suggest you start setting up around 15-20 minutes before the event starts so you'll have time to fix any possible issue and make sure you won't miss anything.
Q. Can I share my link?
No, your link is unique, and only one device can use the link at a time. If you try to open the same link on two different devices, only one will have access to the video.
Q. I have bought more than one link. What should I do?
Make sure to distribute the different links between each individual and the devices that will be used. Each device must have a different link to work properly.
Here's an example of an email with more than one link provided:
Q. How can I open my link depending on the used device?
Q. I am encountering some problems with my virtual event. What should I do?