Go to Lepointdevente.com
English
Français
All Collections
FAQ Ticket Purchases
FAQ Ticket Purchases
All you Need to Know About the Ticket Purchase Process
18 articles in this collection
Written by
Maxim Godbout
and
Stéphanie Dufour
Q: Is it Possible for my Name to Be Added to a Waiting List, in case Tickets Become Available?
Written by
Stéphanie Dufour
Updated over a week ago
Virtual Events
QA on Virtual Events (Streaming)
Answers to questions about live broadcast, live stream
Written by
Maxim Godbout
Updated over a week ago
How to Create a Gravatar
Create an avatar for the chat area associated to your email
Written by
Maxim Godbout
Updated over a week ago
Payment
Q: What Payment Methods Do You Accept?
Written by
Stéphanie Dufour
Updated over a week ago
Q: Are Tickets Refundable?
I can no longer go, my friend already bought tickets, I am sick...
Written by
Stéphanie Dufour
Updated over a week ago
Q: An Error Message Says My Address Does Not Match the Billing Address of my Credit Card. What Should I Do?
Written by
Stéphanie Dufour
Updated over a week ago
I use a credit card from another country and my transaction isn't working, what should I do?
Written by
Stéphanie Dufour
Updated over a week ago
Q: If the Tickets Are Intended as a Gift, Do I Need to Provide the Recipient's Name and Address?
Written by
Stéphanie Dufour
Updated over a week ago
Q: My Purchase Has Not Been Completed. The Page Is Loading, but I Haven't Received a Confirmation. What Should I Do?
Written by
Stéphanie Dufour
Updated over a week ago
Q: Can I Use Someone Else's Credit Card to Make a Purchase?
Written by
Stéphanie Dufour
Updated over a week ago
Changes to an order
Q: Can I Change the Delivery Method Used for My Tickets?
Written by
Stéphanie Dufour
Updated over a week ago
Q: Can I Change the Name on My Order?
I will not be the one attending the event, it's a gift, etc.
Written by
Stéphanie Dufour
Updated over a week ago
Q: Can I Change My Ticket for Another Date?
Written by
Stéphanie Dufour
Updated over a week ago
On site
Q: Can Another Person Claim the Tickets at the Door?
Written by
Stéphanie Dufour
Updated over a week ago
Q: Will There Be Tickets for Sale at the Door?
Written by
Stéphanie Dufour
Updated over a week ago
Delivery
Q: How Long Will it Take for Me to Receive My Tickets By Mail?
Written by
Stéphanie Dufour
Updated over a week ago
Q: I Want the Delivery Address to Be Different from the Billing Address. What Should I Do?
Written by
Stéphanie Dufour
Updated over a week ago
Other services
Hotel and Parking Reservations
Written by
Stéphanie Dufour
Updated over a week ago