All Collections
FAQ Ticket Purchases
Order Modification
Q: Can I Change the Name on My Order?
Q: Can I Change the Name on My Order?

I will not be the one attending the event, it's a gift, etc.

Stéphanie Dufour avatar
Written by Stéphanie Dufour
Updated over a week ago

A: Yes, it is possible. Simply send an email to info@thepointofsale.com providing us with the name of the person who will be attending the event, and we will make the change for you. The person will be able to retrieve the tickets at the door by presenting a piece of ID. This does not apply to complimentary tickets, which are most often non-transferable.

Did this answer your question?