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Hotel Reservation

Stéphanie Dufour avatar
Written by Stéphanie Dufour
Updated today

Q: Where can I find my accommodation booking confirmation?

A: This confirmation has been sent to you by email. However, if you have lost this message, please contact the accommodation establishment in question or the partner reseller, Stay 22.

Q: Can I request a change or cancel my booking?

A: Contact the accommodation establishment with which you made your reservation. Their policy on exchanges and refunds will apply.

Q: Do I have to pay a fee if I cancel or change my reservation?

A: Contact the accommodation establishment with which you made your reservation. Their policy on exchanges and refunds will apply.

Q: If an event is cancelled, do I have to cancel the reservation myself?

A: Yes, you are responsible for cancelling your accommodation booking if the event you were due to attend is cancelled. Please contact the accommodation establishment with which you made your reservation.

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