Q: Where can I find my accommodation booking confirmation?
A: This confirmation has been sent to you by email. However, if you have lost this message, please contact the accommodation establishment in question or the partner reseller, Stay 22.
Q: Can I request a change or cancel my booking?
A: Contact the accommodation establishment with which you made your reservation. Their policy on exchanges and refunds will apply.
Q: Do I have to pay a fee if I cancel or change my reservation?
A: Contact the accommodation establishment with which you made your reservation. Their policy on exchanges and refunds will apply.
Q: If an event is cancelled, do I have to cancel the reservation myself?
A: Yes, you are responsible for cancelling your accommodation booking if the event you were due to attend is cancelled. Please contact the accommodation establishment with which you made your reservation.