A: To facilitate communication with Thepointofsale.com’s team, please have your order’s transaction number ready.
To find this number, check the emails you have received following your order, or look for it on your physical or electronic tickets.
Order Confirmation Email
E-Ticket
On your e-tickets, your transaction number is displayed next to Order, whether you are viewing it on your computer, mobile device, or in a printed version.
On Computer
On Mobile
Printed E-Ticket
Physical Ticket
On your physical tickets, your transaction number is located in the bottom left-hand corner of the ticket, to the right of the identification number and the date of purchase. You will also find it in the bottom right-hand corner of the ticket, under the Order section.
Event Postponement, Rescheduling and Cancellation Emails
For these types of emails, you can find the order transaction number in the subject line.