Delivery options for tickets are defined by rate, so you can offer different options depending on the type of ticket sold.
We recommend you offer several delivery options to give your attendees more flexibility.
Tick the corresponding box to activate a delivery option within a rate.
Keep reading to learn more about these different options.
Will Call (at the door)
This delivery option means your attendees will pick up their tickets at the venue entrance on the day of the event.
By selecting this option, you will receive the complete list of attendees by email once all ticket sales have been completed.
If any tickets are still available for purchase when the event begins, you will not receive the list beforehand. In this case, you can view the list of attendees in the Tickets/Will-call module of the management tool.
We recommend that you ask for an ID at pickup to securely validate tickets.
Please note you can access this list at any time from the Tickets section of the left-hand menu, under the Will-call module. You can also view it using our validation application.
By Mail
Thepointofsale.com handles ticket delivery via Canada Post, by regular mail. This service is free for the organizer, but additional fees are charged to the buyer during the transaction.
Mail delivery is automatically disabled 10 business days before the event. If it is the only delivery option you offer, it will be replaced by e-ticket delivery at that time.
Objects Delivery
If you wish to send items to your attendees, such as wristbands or documents, feel free to request a quote from Thepointofsale.com’s team.
E-Ticket
The e-ticket is sent to the buyer as soon as the transaction is complete.
For seamless and secure access control to your event, we offer two options for validating these tickets:
Validation device rental: For maximum efficiency and a hassle-free entry process, we recommend renting our dedicated validation devices. These devices are designed to provide fast, reliable and secure reading of electronic tickets.
Using our free validation application: If you prefer, you can also install our validation application on a team member's mobile device at the door, and you're all set!
Regardless of your preference, both options ensure that each ticket is used once by one attendee to access your event.
IMPORTANT
To ensure optimal validation performance, you must have a stable and reliable Wi-Fi network.