How to validate passes with the validation app
Geneviève Têtu avatar
Written by Geneviève Têtu
Updated over a week ago

Whether you have downloaded’s validation app or are using one of our available rental devices, the pass validation method is almost the same.

ATTENTION ! The app is not supported by tablets.

Download the validation App :

Use one of our validation devices :

Before validating tickets

  1. Turn on the validation device.

  2. Make sure the validation device's battery is 100% charged before your event.

  3. Make sure you're connected to a Wi-Fi network.

    If you do not have Wi-Fi, we recommend using your cell phone’s shared connection. Validating tickets uses very little data.

  4. Open the application.

  5. Log in to your account by entering the same username and password you use when logging to the website.

  6. Select your event and click on Validate Passes

If you have created a zone manifest, refer to this article

To speed up the login process, you can also create a login QR code for yourself (recommended if you use multiple devices)

5 ways to validate your passes

There are five different ways to validate a pass. Each user will be able to choose the best validation method for their type of event.

  • Camera

  • Laser

  • NFC

  • Manual

  • Attendees List

Learn more about the features of the validation app

You are now ready to validate tickets for your event!


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