This article is intended for organizers having an event in both a physical and virtual location.
The same event on Thepointofsale.com cannot be both physical and virtual.
If your event is hybrid, you need to create two separate events in the event manager.
Our recommendations:
Add the words Virtual and Onsite in brackets or parentheses to your event's title. You want to avoid as many misunderstandings as possible with your customers and refunds if possible;
Create an event group to group your two events under the same URL and share that URL instead of the physical or virtual event URL;
Add a brief explanation of your two events to the event group description to leave no stone unturned for your customers!