This simplified guide brings together the best practices for facilitating the smooth running of a corporate event in terms of ticket sales, data collection, accreditations, and the event itself.
It's a handy checklist to consult before and during your event.
Before Your Ticket Sales Go Live
Contact your event advisor if you:
You want to produce badges for your participants;
Plan to sell bundles and/or passports, whether fixed or à la carte;
Would like to apply the white label option to our products;
You want to manage capacity and access to different workshops or conferences;
Create a seating plan and include any booths and spaces you wish to rent or reserve for exhibitors;
Fill in your refund and exchange policies and all the fields in your event's tabs.
Provide as much information as possible in the Details tab;
Integrate ticket sales on your website;
Customize the purchase form: create your custom questions or choose from the default list the required questions to ask the participants;
Rent our ticketing equipment, such as validation scanners, ticket printers, Wi-Fi hotspots, Stripe payment terminals and computers.
Create different user accounts for your validation clerks and cashiers;
Train your team on our management tool and our external box office;
Request the presence of Thepointofsale.com supervisor on-site.
Plan for a network technician to be on-site during your event to ensure optimal, continuous operation of the Wi-Fi network (service not provided by Thepointofsale.com).
During Your Event
Ensure you have stable, powerful Wi-Fi near the box office and site entrances. Protect this network with a password so you can safely use our validators.
Warning!
For those whose WI-FI network “client isolation” option is activated, please note this feature may conflict with the payment terminals.
Deactivate client network isolation throughout your event for optimal use of our Stripe payment terminals.
Use our equipment, such as validation scanners, ticket printers, Wi-Fi hotspots, Stripe payment terminals, and on-site computers, to keep your events running smoothly.
Set up several welcome stations (label printer + computer) to print labels for participants as they arrive or prepare them in alphabetical order before your events;
Assign a workstation to the ticketing manager to handle customer service and special cases.