Go to Lepointdevente.com
English
Français
All Collections
FAQ Ticket Purchases
FAQ Ticket Purchases
All you Need to Know About the Ticket Purchase Process
Q: Is it Possible for my Name to Be Added to a Waiting List, in case Tickets Become Available?
Electronic Ticket
How Can I Print my Electronic Ticket?
What information is displayed on the electronic ticket?
Order Modification
Q : How to Find My Transaction Number (Order Number) ?
Q: Can I Change the Delivery Method Used for My Tickets?
Q: Can I Change the Name on My Order?
Q : How to Claim a Refund ?
Q: Can I Change My Ticket for Another Date?
Virtual Events
Problems DURING the Live Virtual Events: What to Do?
Problems BEFORE the Live Virtual Events: What to Do?
Q. Which Devices Are Compatible with Watching Live Virtual Events & How to Use?
How Do Virtual Events Work? (Streaming)
How to Create a Gravatar
Waiting Line
How Does the Waiting Line Work?
Waiting Line: Q&A
Waiting Line: Preferred Actions
Waiting Line: Actions to Avoid
Delivery
Q: How Long Will it Take for Me to Receive My Tickets By Mail?
Q: I Want the Delivery Address to Be Different from the Billing Address. What Should I Do?
Payment
Q: What Payment Methods Do You Accept?
Q: Are Tickets Refundable?
Q: An Error Message Says My Address Does Not Match the Billing Address of my Credit Card. What Should I Do?
I use a credit card from another country and my transaction isn't working, what should I do?
Q: If the Tickets Are Intended as a Gift, Do I Need to Provide the Recipient's Name and Address?
Q: My Purchase Has Not Been Completed. The Page Is Loading, but I Haven't Received a Confirmation. What Should I Do?
Q: Can I Use Someone Else's Credit Card to Make a Purchase?
On site
Q: Can Another Person Claim the Tickets at the Door?
Q: Will There Be Tickets for Sale at the Door?
Other services
Hotel and Parking Reservations
