To set up your event optimally and ensure its online launch with Thepointofsale.com, carefully follow each step below and provide all the required information in all tabs.
Create an Event
First, add the basic information about your event.
In the Events section of the left-hand menu, click on the My Events tab.
Click on the + Create an event button at the top right of your screen.
If you manage several organization accounts, click on the Organization drop-down menu.
Select the name of the organization you want to work with to set up your event.
Enter the name of your event. E.g. ‘Back-to-school party 2025’.
Select your event’s entry, start and end dates and times.
If your event takes place for several days, click on the + icon to add the extra days.
Select the relevant category and one or more sub-categories for your event.
Categories help to improve your event's web referencing. Sub-categories are only visible to you.
Click Save to be redirected to your new event page to set it up.
N.B. If your event consists of several performances, we recommend creating one event per performance and then grouping them into an event group.
Keep On Creating Your Event
To ensure that your event is well planned, please fill in each tab on your event page.
Information Tab
The Information tab allows you to fill in the essential information about your event, such as:
Choose the display language (French, English or bilingual);
Edit the name of your event;
Add one or more presenters;
Add or edit dates and times;
Select the type of event (physical or virtual);
Add your event location;
Add or edit categories and sub-categories.
Artists Or Speakers Tab
This tab lets you add information about your event's artists or speakers. For each, you can add a biography, videos, links to their social networks, etc.
Details Tab
The Details tab allows you to provide potential participants with additional information about your event, such as :
Your event visuals;
Banner format image;
Logo on physical tickets;
Your event details;
Event description;
How to get there;
Where to park;
How to contact you;
Your refund and exchange policies;
Your policies regarding tickets for children and people with reduced mobility;
Important information to be included in the automated emails;
Any other information required for the smooth running of your event.
Rates Tab
This tab is central to creating your event, as it contains the rates and ticket issuance settings.
Here you can configure:
Receiving payments;
Application of fees;
Ticket rates, including;
Ticket costs;
Rates capacity;
Sales planning;
Delivery options;
Display options;
Restrictions;
Physical ticket layout.
Form Tab
This tab allows you to create custom questions to gather additional information from buyers and/or attendees. You can ask these questions only to the buyer or for each ticket added to the basket.
Reports Tab
Use this tab to add contacts who should receive sales reports and the list of ticket holders who have selected the will-call (at the door) delivery option.
The Reports tab also lets you link your event to the Audience Analysis service you use, if applicable.
Reserved Seating Tab
Here, you can allocate available seats to each rate and block specific seats if needed.
However, to access this feature, you must first :
Have created a seating plan in the Thepointofsale.com platform;
Have activated the seat assignment option on at least one of your rates in the Rates tab.
Launch Your Event
Once you have added all the information in each tab and adjusted the necessary settings, you can launch your event online.
If desired, you can also integrate ticket sales directly into your website.
Publication Tab
Here is where you set up your online event and determine :
The date and time to publish your event;
Whether your event is public or private;
The creation of a custom URL;
The keywords for the search engines;
Cancellation or postponement of your event.
This tab also allows you to read and accept the terms and conditions of use that apply to our platform.
Embed Tab
In this tab, configure the widget to be integrated into your website.
Specify :
The widget type (window or shopping cart);
The default language;
The dimensions;
The colour;
The theme.
Furthermore, you will find :
The code to embed in your website;
A preview of your widget.