Advice to Organizers

Find here advice and practical tips to help you manage your events.

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12 articles in this collection
Written by Geneviève Têtu, Yannick Cimon-Mattar, Julie Lebel and 2 others

COVID-19: How can I reduce the amount of sold tickets for an event with reserved seats?

Decreasing the capacity, 50%, COVID-19, social distancing, health measures

Written by Geneviève Bélanger
Updated over a week ago

Unique to Thepointofsale.com

"Worry-Free Refund" Movement: What It Is And How To Activate It

How to join the movement, how to activate the function in the platform and how it will appear on our website

Written by Yannick Cimon-Mattar
Updated over a week ago

Thepointofsale.com Affiliate Program

How to receive commissions thanks to the references you make from Lepointdevente.com

Written by Geneviève Têtu
Updated over a week ago

Legal

F.A.Q - Troubleshooting for physical events

Answers to frequently asked questions about the validating scanners, the box office and the tickets printers used during your event.

Written by Julie Lebel
Updated over a week ago

Add a Message For my Buyers in the Emails They Already Receive

Use the available text area of the confirmation email, electronic tickets and reminder email to communicate with your buyers

Written by Geneviève Têtu
Updated over a week ago

What is my legal responsibility regarding the buyers' personal information?

Overview of the frequently asked questions regarding sensitive data sharing and legal responsibilities.

Written by Yannick Cimon-Mattar
Updated over a week ago

Receipt of Donation / Charity - Questions & Answers

Important information regarding the official receipts sent to buyers when they make a donation.

Written by Geneviève Têtu
Updated over a week ago

Automatically Sending Tax Receipts for a Fundraising Event

Article for organizers with an organization number and wanting to automatically send a donation / charity receipt

Written by Geneviève Bélanger
Updated over a week ago

Where to Find the Terms of Use and the Personal Information Management Policy

Where to find the privacy policy, purchasing policy, personal information management policy, posting policy

Written by Yannick Cimon-Mattar
Updated over a week ago

OPC Resources to Better Answer to Your Customers

The Office de protection du consommateur offers simple and concise articles to help you navigate the intricacies of customer service

Written by Michel Blanchet
Updated over a week ago

Technologies

What is a webhook URL?

Definition and functions of the webhook URL type

Written by Geneviève Bélanger
Updated over a week ago

What is a webhook and how can they help?

Mailchimp Webhook, new order webhook and charity receipt

Written by Geneviève Bélanger
Updated over a week ago